Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Consumer Agreement
  • Terms of Sale:

    You may purchase merchandise from this Web site by using any one of the payment options listed at check out. All purchases will be made at your own risk. MVP Team Gear reserves the right to change its payment procedures at any time without prior notice to you. MVP Team Gear reserves the right to not process any order we suspect or deem to be fraudulent.

    By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

    Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. 

    In order to contract with MVP Team Gear you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. MVP Team Gear retains the right to refuse any request made by you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

    (a) Our Contract 

    When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

    (b) Pricing and Availability

    Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

    (c) Payment 

    Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the webstore order deadline has been reached your full payment amount will be debited to your card.  By placing your order online you agree to all the payment terms & conditions listed on this site and authorize MVP Team Gear to charge the order amount to the credit card provided. You agree that you will pay for this purchase in accordance with the issuing bank cardholder agreement.

  • Shipping & Delivery
  • Backorders:

    Due to the nature of our Custom Team Stores, sometimes, backorders may occur. A backorder occurs when the blank product you order is temporarily unavailable from the manufacturer. If applicable, MVP Team Gear will provide a suitable substitute to ensure on-time delivery. When a substitute is not available, MVP Team Gear will ship your order as a partial and wait for the backordered item to become available from the manufacturer. At any time during a backorder situation, the customer can cancel the portion of the order that is backordered for a full refund of the purchase price of the item.

    Cancellations and Changes to Your Order:

    Cancellations and changes to your order must be received in writing by email or phone before your Custom Team Store Order Deadline. No refunds will be made for requests received after your Custom Team Store Order Deadline. Any refunds required before your Order Deadline, will be issued in the same form that the original payment was made. Any changes to your order must be made prior to your Custom Team Store Order Deadline. Once your Custom Team Store Order Deadline has passed, changes (including change in shipping method) and/or cancellations cannot be made.


    All orders will be shipped to the address provided by you with original order or to one single person from your organization. The risk of loss and title for all merchandise ordered passes to you when the merchandise is delivered to the shipping carrier. If you suspect and item or shipment has been lost by the carrier, MVP Team Gear will do our best to provide you with as much shipping information as possible, and any financial claims will need to be filed by you, the customer with the shipping carrier directly. Again, since each item is custom made to your order, in the event that you believe apackage is lost we cannot replace, remake or produce that single item and the responsibility for the financial claim will be on the customer to file with the shipping carrier.

  • Return Policy
  • Returns/Exchanges:

    All items purchased on our Custom Team Stores Website are customized to your unique order, including your size, color, and logos. Due to the unique customization of each item we cannot accept returns or exchanges on this merchandise. We do our best to explain the sizes, colors, fabrics, and logos to the best of our ability to assist you in making an informed decision. You are responsible for double checking your order before the order is completed. If you need assistance please use the Contact Us page, before placing your final order.

    If you believe there is an error or defect with your order, it must be reported within 5 business days of receiving your order. We will request that the defective merchandise be returned to us, and it will be our decision as to whether to issue a replacement or credit. The customer is responsible for shipping costs associated with the return of merchandise. If we deem there is a defect in the print or product, we will either replace the product or issue a refund for the purchase price of the product deemed unsatisfactory. If the item(s) received are different from those ordered and approved (i.e. you ordered a hooded sweatshirt and received a tee shirt), we will reship replacement items at no additional cost to the customer. However any mistakes or quality reproduction issues in spelling or art omission that are present on the approved, submitted client artwork or client-approved proof are not the responsibility of MVP Team Gear.

    Any items returned without prior written notification to MVP Team Gear will be discarded!

  • Miscellaneous
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. MVP Team Gear and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of MVP Team Gear shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and MVP Team Gear with respect to this Web site. The Terms and Conditions supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and MVP Team Gear with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by MVP Team Gear. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.